Why Order through TechConnect?
Cost Savings
TechConnect has access to multiple vendor partnership arrangements, allowing us to act as your representative to provide the best hardware that fits your security and budgetary needs.
- Gain access to local & national hardware, software, and service partnerships to find the best pricing and promotional discounts.
- Compare all your options and select the best fit for your organization!
- The TechConnect Broker Service initial quote research is a complementary (free) offer to our customers. Project management, deployment coordination, and troubleshooting may be subjected to hourly rates.
Feature Selection
The TechConnect team attends regular training webinars throughout the year hosted by our vendors and service providers. We make the commitment to be aware of the many services, features, and hardware combability offered by multiple groups to find your perfect fit.
- We will work with your team to recommend new hardware & service features, while being made aware of security improvements that could benefit your organization.
- Having a access to a wide selection of partnerships allows your organization to not be constrained by vendor name recognition, but instead order hardware or services that fits your organization.
Technical Expertise
TechConnect is able to help with implementation, deployment, and troubleshooting:
- With our in-depth understanding of Networks, Firewalls, Servers, Internet protocols, Voice over IP (VoIP), PBX Phone Systems, Unified Communication as a Service (UCaaS), and Technology Hardware - our expertise will help make the entire quoting and research process as smooth as possible.
- Once a quoted product, equipment, or service has been installed, our team of Technology Consultants will be available to offer continued technical expertise and knowledge to resolve any future issues.
Project Coordination
TechConnect simplifies the entire ordering process and provides a better experience (compared to ordering directly from the provider):
Working directly with TechConnect:
- TechConnect acts as your "point of contact" for hardware quotes or as an advisor/broker for Internet, Phone, and UCaaS quotes.
- TechConnect has access to direct and trusted vendor Sales Reps, who would provide additional feedback and suggestions as required.
- TechConnect assists with the coordination and scheduling of all involved organizations.
- TechConnect records all technical documentation and information.
- TechConnect will help with the initial account setup, deployment, and provide some initial training.
Ordering directly from the provider:
- Your organization must be aware of the agreements, contracts, and future support that vendors may (or may not) include in the quote.
- Your organization will work with multiple and random Sales Reps, pending on how many vendors are contacted.
- Your organization must coordinate everything and schedule with all the involved organizations.
- Your organization must record all technical information.
- Your organization must work with the provider's Customer Service for initial account setup.
Future Support
Once the order is finished you may:
- Continue work with the provider directly for future tech support or contact TechConnect as well (hourly rates may apply).
- Consider a TechConnect "Managed Service Plan" to regularly monitor & update your technology and resolve issues.
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and many more!
Why Order through TechConnect?
Cost Savings
TechConnect offers quote gathering as a complimentary (free) service thanks to our partnership arrangements with service providers:
- Our local & national partnerships allow us to help you find the best pricing and timely promotional discounts.
- Compare all your options and select the best fit for your organization!
Feature Selection
The TechConnect team receives regular training from the various providers so we are kept aware of the many services & features available.
- We will work with your team to recommend new features that could benefit your organization.
- Having many partnerships allows us to gather quotes from all the providers that service your geographic area!
Technical Expertise
TechConnect can help with implementation, deployment, and troubleshooting:
- With our in-depth understanding of Networks, Firewalls, Internet protocols, Voice over IP (VoIP), PBX Phone Systems, and Technology Hardware, our expertise will help make the entire process as smooth as possible.
- Once the product, equipment, or service has been installed, our team of Technology Consultants are available to offer continued technical expertise and knowledge to resolve issues quickly.
Project Coordination
TechConnect simplifies the entire ordering process and provides a better experience (compared to ordering directly from the provider):
- TechConnect acts as your "single point of contact".
- TechConnect coordinates and schedules all the involved organizations.
- TechConnect records all technical documentation and information.
- TechConnect will help with account setup and provide some initial training.
Ordering directly from the provider:
- Your organization will work with multiple Sales Reps.
- Your organization must coordinate everything and schedule with all the involved organizations.
- Your organization must record all technical information.
- Your organization must work with the provider's Customer Service for initial account setup.
Future Support
Once the order is finished you may:
- work with the provider directly for future tech support.
- consider a TechConnect "Managed Service Plan" to regularly monitor & update your technology and resolve issues.